Terms of service
Last updated: July 17, 2026
IMPORTANT NOTICE — PLEASE READ BEFORE PURCHASING
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MAY APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, UNLESS YOU OPT OUT AS DESCRIBED IN SECTION 20 BELOW.
BY VISITING OUR WEBSITE, PLACING AN ORDER, OR PURCHASING ANY PRODUCT OR SERVICE FROM HIFLOW VENTURES, INC., YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
OVERVIEW
This website is operated by Hiflow Ventures, Inc. ("Hiflow," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to Hiflow Ventures, Inc. Hiflow offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least 18 years of age, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction including but not limited to copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in an immediate termination of your Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice, except as required by applicable law including California's Automatic Renewal Law.
For subscription services, we reserve the right to modify pricing or subscription terms at any time. We will make reasonable efforts to notify active subscribers of material changes via email before they take effect.
We reserve the right at any time to modify or discontinue the Service or any part or content thereof, provided that active subscribers will receive reasonable advance notice of any material changes to their subscription.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, except as required by applicable law.
SECTION 5 — PRODUCTS AND SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund and Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice at our sole discretion, except as required by applicable law. We reserve the right to discontinue any product at any time.
Subscription Products
Subscription products are subject to our Subscription Terms and Conditions, available at hiflowgum.com/pages/subscriptions-terms-condition, which are incorporated herein by reference. By purchasing a subscription product, you agree to the automatic renewal terms disclosed at checkout and in your subscription confirmation email. Your subscription will automatically renew at the end of each subscription period at the then-current price until you cancel. You may cancel your subscription at any time as described in our Subscription Terms and Conditions and Cancellation Policy.
SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.
SECTION 8 — THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction.
SECTION 9 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, available at hiflowgum.com/policies/privacy-policy.
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 12 — PROHIBITED USES
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
The Service and all products and Services delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Hiflow, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort including negligence, strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product.
To the maximum extent permitted by applicable law, our aggregate liability arising out of or in connection with these Terms or the products and Services will not exceed the amount you paid for the specific product or service to which the claim relates.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Hiflow and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 — SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 — TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
SECTION 17 — ENTIRE AGREEMENT
These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 — GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision.
Notwithstanding the foregoing, nothing in these Terms limits or waives any rights you may have under the laws of your state of residence. California residents retain all rights available to them under California consumer protection law, including without limitation the California Automatic Renewal Law, the Consumer Legal Remedies Act, the False Advertising Law, and the Unfair Competition Law.
SECTION 19 — CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. If we make any material changes to this Section 20, we will post the updated Terms on our website and update the Last Updated date. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 20 — DISPUTE RESOLUTION AND BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
A. Informal Resolution First
Before filing any formal legal claim against Hiflow, you agree to contact us at info@hiflowgum.com and provide a written description of the dispute, the specific relief sought, and your contact information. You agree to attempt to resolve the dispute informally by giving us 30 days to respond and attempt resolution before initiating arbitration or any other formal legal proceeding. Participation in good faith informal dispute resolution is a condition precedent to initiating arbitration.
B. Binding Individual Arbitration
If informal resolution is unsuccessful after the 30-day period, you and Hiflow agree that any dispute, claim, or controversy arising out of or relating to these Terms, the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services or purchase of any products, including claims that arose before these Terms or any prior agreement, shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be written, final, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
Arbitration shall be conducted via telephone, videoconference, or other remote means, unless both parties agree in writing to an in-person hearing.
C. CLASS ACTION WAIVER
YOU AND HIFLOW AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING.
THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT INDIVIDUAL PARTY'S CLAIM.
If a court finds that applicable law precludes enforcement of any of this subsection's limitations as to a particular claim for relief, then that claim, and only that claim, must be severed from arbitration and may be brought in court. All other claims shall remain subject to arbitration on an individual basis.
D. Public Injunctive Relief
Nothing in this Section prevents you from seeking public injunctive relief in court as permitted under California law, including under the Consumer Legal Remedies Act, Unfair Competition Law, or False Advertising Law, where such relief cannot lawfully be waived. However, any claim for individual monetary relief, restitution, or damages remains subject to individual arbitration as described above.
E. Waiver of Jury Trial
BY AGREEING TO THESE TERMS, YOU AND HIFLOW EACH WAIVE THE RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT.
F. Exceptions
Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in court to prevent irreparable harm pending arbitration. Either party may also bring claims in small claims court that qualify for that court's jurisdiction, provided the matter remains in small claims court and advances only on an individual basis.
G. Costs of Arbitration
Payment of all filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. For claims of $10,000 or less, Hiflow will pay all AAA filing, administration, and arbitrator fees unless the arbitrator finds your claim frivolous or brought for an improper purpose. For claims exceeding $10,000, the AAA Consumer Arbitration Rules will govern the allocation of fees.
H. 30-Day Right to Opt Out
YOU HAVE THE RIGHT TO OPT OUT OF AND NOT BE BOUND BY THE ARBITRATION AND CLASS ACTION WAIVER PROVISIONS SET FORTH IN THIS SECTION.
To opt out, you must send written notice of your decision to opt out to info@hiflowgum.com with the subject line "ARBITRATION OPT OUT" within 30 days of your first purchase from our website or within 30 days of the effective date of these Terms, whichever is later. Your notice must include your full name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration and class action waiver provisions. If you opt out, Hiflow will also not be bound by the arbitration and class action waiver provisions as to your claims. Opting out of arbitration will not affect any other provision of these Terms.
I. Changes to This Section
If we make any material changes to this Section 20, we will post the updated Terms on our website and update the Last Updated date. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.
J. Severability of Arbitration Agreement
If any portion of this Section 20 is found to be void, unenforceable, or unlawful, that portion shall be severed. Severance of any portion shall not affect the remainder of this Section, which shall continue in full force and effect.
K. Survival
This Section 20 shall survive any termination of these Terms or your use of the Services.
SECTION 21 — CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Hiflow Ventures, Inc.
Email: info@hiflowgum.com
Phone: +1 786 406 9204
Address: 7345 West Sand Lake Road, Ste 210, Office 7278, Orlando, FL 32819, United States
