Privacy Policy
Last updated: July 17, 2026
This Privacy Policy describes how Hiflow Ventures, Inc. ("Hiflow," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hiflowgum.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect1. Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email address
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
- Account information including your username, password, security questions, and other information used for account security purposes
- Shopping information including the items you view, add to your cart, or purchase
- Subscription information including your subscription preferences, frequency, renewal dates, and payment method
- Customer support information including the information you choose to include in communications with us
- SMS/text messaging information including your phone number and messaging preferences if you opt in to receive text messages from us
2. Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
3. Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
- Shopify, which powers our online store and checkout
- Payment processors, who collect payment information to process your orders
- Advertising and analytics partners, including but not limited to Google Analytics and Meta, when you interact with our advertisements or website
Providing Products and Services
We use your personal information to process your payments, fulfill your orders, send notifications related to your account and purchases, manage your subscription, arrange for shipping, and facilitate returns and exchanges.
Subscription Management
If you purchase a subscription through our website, we collect and process your payment information, order history, and subscription preferences solely for the purpose of fulfilling your subscription and communicating with you about it. Your subscription will automatically renew at the frequency you selected at checkout until you cancel. You may cancel at any time through your account portal, via the link in your subscription confirmation email, or by contacting us at info@hiflowgum.com. You may request deletion of your subscription data at any time by contacting us at info@hiflowgum.com. Deletion requests will be processed within 45 days.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email or text message where you have opted in to receive such communications. You may opt out of marketing communications at any time as described in the Marketing Preferences section below.
Behavioral Advertising and Retargeting
We may share certain usage data and identifiers with advertising partners including but not limited to Meta (Facebook/Instagram) and Google for the purpose of delivering targeted advertisements to you on third-party platforms and websites. This means we may show you ads for our products on other websites and apps you use. You may opt out of targeted advertising by visiting optout.aboutads.info or by adjusting your settings on the relevant advertising platform. California residents may also opt out by clicking the "Do Not Sell or Share My Personal Information" link in the footer of our website.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. Our payment processor Shopify uses limited automated decision-making to prevent fraud, including temporary restrictions on IP addresses and payment methods associated with repeated failed transactions. This automated processing does not have a legal or otherwise significant effect on you.
Service Improvement
We use your personal information to provide customer support and improve our Services.
Email Marketing
We may send you marketing emails about our products, promotions, and updates where you have provided your email address and consented to receive such communications. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send you. You will continue to receive transactional emails related to your orders and subscriptions even after unsubscribing from marketing emails.
SMS/Text Marketing
We may send you text messages about our products, promotions, and order updates where you have explicitly opted in to receive such communications. Message and data rates may apply. Message frequency varies. To stop receiving text messages from us at any time, reply STOP to any text message you receive from us. You will receive a confirmation that you have been unsubscribed. Consent to receive text messages is not a condition of any purchase.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, to run analytics, to deliver targeted advertising, and to better understand user interaction with the Services.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.
Our website recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With vendors or other third parties who perform services on our behalf, including payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping
- With business and marketing partners including but not limited to Meta and Google to provide services and deliver targeted advertising to you
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties
- In connection with a business transaction such as a merger or acquisition
- To comply with any applicable legal obligations, including to respond to subpoenas, search warrants, and similar requests
- To enforce any applicable terms of service and to protect or defend the Services, our rights, and the rights of our users or others
We do not sell your personal information to third parties for monetary compensation. We may share certain identifiers and usage data with advertising and analytics partners for the purpose of delivering relevant advertising. California residents may opt out of this sharing by clicking the "Do Not Sell or Share My Personal Information" link in the footer of our website.
California Privacy Rights — CCPAIf you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. To exercise this right, click the "Do Not Sell or Share My Personal Information" link in the footer of our website or contact us using the information below.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will verify your identity before processing your request and respond within 45 days as required by law.
Pursuant to California Civil Code Section 1789.3, California residents may file complaints with the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210, or by email at dca@dca.ca.gov.
Data RetentionWe retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.
Children's Data
The Services are not intended to be used by children under 13 years of age, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request that it be deleted.
Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. We encourage you to review the privacy policies of any third-party sites you visit.
International Users
We are based in the United States and process personal information in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we will ensure that any transfer of your personal information is subject to appropriate safeguards, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.
Your RightsDepending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access: Request access to personal information we hold about you
- Right to Delete: Request deletion of your personal information
- Right to Correct: Request correction of inaccurate personal information
- Right of Portability: Receive a copy of your personal information
- Right to Restrict Processing: Ask us to stop or restrict processing of your personal information
- Right to Withdraw Consent: Where we rely on consent, withdraw it at any time
- Right to Appeal: Appeal our decision if we decline to process your request
To exercise any of these rights, please contact us using the information below. We will respond within the timeframe required by applicable law.
ContactFor questions about this Privacy Policy, to exercise your privacy rights, or for any other privacy-related inquiries, please contact us:
Hiflow Ventures, Inc.
Email: info@hiflowgum.com
Phone: +1 786 406 9204
Address: 7345 West Sand Lake Road, Ste 210, Office 7278, Orlando, FL 32819, United States
