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Subscriptions Terms & Conditions

Last updated: July 17, 2026

IMPORTANT — PLEASE READ BEFORE PURCHASING

BY ENROLLING IN A SUBSCRIPTION PLAN WITH HIFLOW YOU AGREE TO OUR TERMS OF SERVICE, INCLUDING MANDATORY INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTION RIGHTS AS SET FORTH IN SECTION 20 OF OUR TERMS OF SERVICE. DISPUTES ARISING FROM YOUR SUBSCRIPTION ARE SUBJECT TO BINDING INDIVIDUAL ARBITRATION RATHER THAN COURT PROCEEDINGS OR CLASS ACTIONS.

Please review our full Terms of Service at hiflowgum.com/policies/terms-of-service and Privacy Policy at hiflowgum.com/policies/privacy-policy before completing your purchase.

Hiflow Ventures, Inc. ("Hiflow," "we," "our," or "us") is pleased to offer a Subscription Plan for its Gum Products. When you choose to enroll in a Subscription Plan for any of our products (collectively, the "Product" or "Products"), the following Terms and Conditions apply.

SUBSCRIPTION PLANS

When you place a Subscription Plan order, your subscription consists of an initial charge followed by automatic recurring charges at the frequency selected by you at checkout. Hiflow will automatically process and ship your order at that same frequency until you cancel.

By enrolling in a Subscription Plan, you acknowledge and agree that:

  • Your subscription will automatically renew at the end of each subscription period until you cancel
  • You accept responsibility for all recurring charges prior to cancellation
  • You may cancel at any time using the methods described in the Cancellation section below

SUBSCRIPTION PAYMENT

Your Subscription Plan order total may vary due to changes in price, tax rates, customs and duties fees, and/or shipping costs. Your order total will include:

  • Sales tax, if applicable
  • Shipping and handling costs
  • Promotional offers, if applicable

Item prices are not locked in and are subject to change. We will make reasonable efforts to notify you of price changes before they take effect.

Once you subscribe, Hiflow will charge your payment method automatically at the agreed frequency without further authorization, until you cancel your subscription.

Your initial payment will be taken at the time of checkout. Subsequent payments will be charged based on the date of your initial subscription order. For example, if your initial order was placed on January 1st on a monthly frequency, your next billing date will be February 1st.

The payment method used for your initial Subscription Plan order will continue to be charged until you cancel or update your payment information. Should your payment decline, your subscription order will not be shipped. Once payment is successfully processed, your subscription will continue.

SUBSCRIPTION ORDER NOTIFICATIONS

To keep you fully informed, Hiflow sends the following emails in connection with your subscription:

  • Order confirmation email — sent immediately after your subscription purchase confirming your order details
  • Subscription confirmation email — sent after purchase containing a direct link to your subscription management portal where you can modify, pause, or cancel your subscription at any time
  • Renewal reminder email — sent 3 days before each upcoming charge, giving you advance notice and time to make any changes before being billed

CANCELLATION OF SUBSCRIPTION PLAN

You may cancel your subscription at any time with no cancellation fee. To cancel, you may use any of the following methods:

  • Subscription confirmation email: Use the direct link in your subscription confirmation email to access your subscription portal and cancel immediately
  • Your account: Log in to your account at hiflowgum.com, navigate to the Subscriptions section, and cancel from there
  • Email: Contact us at info@hiflowgum.com and we will process your cancellation promptly
  • Contact form: Reach out through the Contact page on our website

We recommend submitting your cancellation request at least 5 days before your next billing date to ensure it is processed before your next charge. If you cancel after a charge has already been processed, that order will be fulfilled. If an outstanding order is associated with your subscription at the time of cancellation, the cancellation will take effect once that order has been processed.

AMENDING OR PAUSING YOUR SUBSCRIPTION PLAN

You may delay, skip, pause, or modify your subscription at any time through your account portal or by contacting us directly. We recommend doing so at least 5 days before your next billing date.

CHANGING SUBSCRIPTION PLAN ORDERS

Subscription Plan shipments will consist of the same Product or Products ordered during your initial subscription. You may change the Product or Products in your Subscription Plan at any time. Pricing may vary depending on changes made to your subscription order.

PRODUCTS AVAILABILITY

All orders are subject to product availability. If your subscription order cannot be fulfilled in a given period, we may cancel that specific order and you will not be charged for it.

REFUNDS

If you are charged for a renewal and contact us within 30 days, we will review your request and issue a refund as a gesture of goodwill where appropriate. Please see our Return & Refund Policy at hiflowgum.com/policies/refund-policy for full details.

FORMULA CHANGES ON SUBSCRIPTION PLAN ORDERS

Hiflow is committed to continuously improving its Products and may update a Product's formula from time to time. In the event of such an update, your Subscription Plan will continue as before, with the updated formula Product replacing the prior version. We will make reasonable efforts to notify you of significant formula changes before your next order is processed.

DISPUTES

Any disputes arising from your Subscription Plan are subject to the dispute resolution and arbitration provisions set forth in our Terms of Service, available at hiflowgum.com/policies/terms-of-service.

CONTACT

For questions about your subscription, please contact us:

Email: info@hiflowgum.com
Contact form: hiflowgum.com/pages/contact
Account portal: hiflowgum.com/account